16/2/2012
Bharti Airtel, leading global telecommunications company announced the launch of India’s first online self care My Account services for its prepaid mobile customers across the country. With this, prepaid mobile customers on Airtel can now log onto www.airtel.in to access and manage their mobile accounts – anytime, anywhere! All that and more that Airtel prepaid mobile customers can now do online…
‘Prepaid My Account’ is a simple, secure and convenient way for Airtel prepaid mobile customers to access a whole host of functionalities including checking balance, recharging, starting / stopping VAS services, provisioning 3G, raising and tracking service requests, viewing last 5 recharge details etc. Airtel prepaid mobile customers can visit the new self care website to receive and activate customized offers on ‘my airtel, my offer’ (MAMO), view tariff & top up options, request for the itemized bill and more! The launch of online self service capabilities for Airtel prepaid customers is one of the company’s ongoing efforts towards delivering the best customer experience in the digital space and empowering customers with a convenient, non-intrusive and 24x7 available way of managing their prepaid mobile accounts.
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